Arrival & departure
Check-in from 2:00 p.m. Check-out by 10:00 a.m. Early check-in and late check-out are available upon request and subject to availability.

Payment
We accept cash (max. € 2.999,99 for EU citizens), all major EC, or credit cards (except Diners and Amex).

Cancellation
A cancellation is an inconvenience for everyone involved. Therefore, we recommend that you take out travel cancellation insurance. Our cancellation policy:
- Up to 40 days before arrival: free of charge
- Up to 21 days before arrival: 50% of the booking value
- Up to 7 days before arrival: 80% of the booking value
- From 7 days before arrival: 100% of the booking value

Check premiums and book here: http://hotel.europaeische.at

Pets
Hotel Heini: 10-15 € per day excluding food
Apartments Mühlegg: 10 € per day excluding food

Hotel Heini
Reduction for children staying in parents’ room: up to 3 years €15, 3-8 years -50%, 8-15 years -30%

Single surcharge
Per day €25, per week (7 nights) €140

Local tax: per day/person
Hotel Heini and Apartments Mühlegg: €1.70 from 14 years
Mountain house Ebner: 1,35 € from 14 years